October 29, 2020 A Technology Blog

 Ways The Use Of Tech Can Help Small Businesses Become More Agile 

Technology is changing the landscape of every major industry – including entrepreneurship. As the range of technology in business expands daily, accessibility to small business owners is improving – as are the perks of using it.  According to a recent study by Deloitte, 85 percent of small business owners say that technology has helped in ensuring their business success. Out of 1000 participants interviewed, 99 percent of them use at least one digital tool in their daily business operations, proving just how popular the adoption of technology has become. The shift comes with a good reason too. Businesses that have higher use of digital and technological tools are five times more likely to reach new customers beyond their local market, while  small businesses are prepared for website breaches and cyber attacks. From increased productivity to better forecasting for market changes, the use of technology can help your small business prepare for and adapt to the constantly changing world of business.
Updated Office Use Software Increases The Need To Keep Employee Training Current 
The average company spends $1,252 on employee training annually. With the budgets for workplace learning increasing this year, businesses are realizing the need to keep their employees well trained and up to date. The use of technology in your business helps your business achieve that, along with improved employee productivity. Specific business function software such as Xero or current trends in business software like the use of artificial intelligence, means businesses need to train their employees on how to effectively use these tools.
By giving your employees the knowledge to make the best use of the current business software, you are not only enhancing their value to your business operations, but you are also  increasing the ROI per employee. Better trained employees with up to date skills also mean your business benefits from a workforce with skills that apply to the current market – skills that can help your business identify, navigate and thrive on current and future market challenges.
Business Forecasting Software Means Business Scenario Planning Has Become More Accurate
Business forecasting software such as Scoro, Float and GIDE also allow small businesses to improve their readiness for future scenarios like  coping with the downturn of sales or loss of income. With the help of analytics and forecasting features, businesses can improve their budgeting, production, labor and product ordering forecasting. Coupled with  time tracking software, business owners are better able to reduce operational inefficiencies and allocate financial and human resources according to demand. As a bonus, forecasting software can be a cost-efficient addition to the time and expense tracking for small businesses. With a clearer and more accurate picture of future trends and better scheduling of business resources, profitability and business goals stand a higher chance of being achieved.
Technology Now Allows For Greater And More Personalized Customer Service
Customer service continues to reign as a top determinant in business success and longevity. However, with technology drastically changing the face of customer service, it is now imperative that businesses embrace its use to provide the best customer service experience. According to  Microsoft’s State of Global Customer Service Report, 96 percent of customers say that customer service experience impacts their brand loyalty. Also, 83 percent of companies say customer service is important in achieving both customer satisfaction and increasing business revenue. Over 70 percent of businesses with good customer service perform better financially than their counterparts.
A key takeaway from the use of technology in customer service has been the improvement of customer interactions by providing real-time consultations and increased communication methods. Technology also provides a cost-efficient way of providing personalized customer service – a demand that is high on the list for consumers today. Businesses can use customer relationship management software like Salesforce, HubSpot and Nutshell to streamline their sales and craft email campaigns targeted to changing consumer trends.
The impact of technology on the workplace and business world is undeniable. From helping small businesses improve their interaction with customers to reducing cost inefficiencies, the use of technology in your small business can not only improve your present, but ensure you can adapt to the future too.
Related Posts

The Best Guide on How to Save on your Medical Bills

May 10, 2020

May 10, 2020

Healthcare is a priority for many. We all get sick and have to undergo various procedures to regain optimal health....

Top 5 Considerations When Hiring a Car Accident Attorney

March 31, 2020

March 31, 2020

The hours, days, weeks, or even months after a car accident are filled with stress and can be emotionally draining....

Do You Need to Backup Office 365? Top 6 Reasons to do That

June 16, 2020

June 16, 2020

Office 365 is one of the leading business tools you can exploit to advance your business. However, this tool is...

Different Variables That Affect The Average Cost Of A Home Inspection

September 18, 2020

September 18, 2020

Apart from knowing how exactly you should use the home inspection cost calculator you should also know about all those...

How to build a solid data strategy for your company

May 25, 2020

May 25, 2020

Building a solid data strategy for your company entails the protocol that you intend to use to keep off from...

Could Your Brand Benefit From Influencer Marketing?

October 25, 2020

October 25, 2020

Did you know over 63% of business owners are planning to use influencer marketing this year? Marketing your product via...

Things Wide Format Printing is Good For

October 8, 2020

October 8, 2020

  With the advent of modern technology and business owners trying to stand out and grab the attention of their...

MindGeek And Its Harsh Lawsuit Against YesPornPlease.com For Content Infringement

August 6, 2020

August 6, 2020

It is not hard to state that pornography sites are now facing some high end competition, as adult industry is...

5 Essential Tips to Stay Organized While Working from Home

July 30, 2020

July 30, 2020

Are you on top of your game while working from home? If you’re not sure, the answer is probably no....

How to Achieve Blogging Success With Blog Images: 5 Must-Know Tips

July 30, 2020

July 30, 2020

Did you know that blog images can help a post get over 90 percent more views? If you want to...

What is Virtual Tour: Reasons you need it for Your Small Business 

May 14, 2020

May 14, 2020

The world is experiencing a drastic advancement in technology. Today, businesses are using technology to enhance customer experience and gain...

Accept Donations and Gifts Using the iPad – Using Cutting-Edge Technology to provide

March 7, 2020

March 7, 2020

The iPad may be the bold leader inside a new group of digital camera that’s beginning to emerge which is...

Role of the Internet in Education

July 30, 2020

July 30, 2020

Education is an integral part of human life. It has been changing daily due to innovations.  The XXI century is...

Different Ways you can Enjoy your Favorite Marijuana Strain

April 30, 2020

April 30, 2020

Marijuana is used both for recreational and medical purposes. If you are a beginner, it is good to know the...

Why Should You Insure Your Car?

June 19, 2020

June 19, 2020

Car insurance is very crucial. Not only does it protect your car in case of an accident, but it also...

Comments
Leave a Reply

Your email address will not be published. Required fields are marked *