January 26, 2021 A Technology Blog

 Ways The Use Of Tech Can Help Small Businesses Become More Agile 

Technology is changing the landscape of every major industry – including entrepreneurship. As the range of technology in business expands daily, accessibility to small business owners is improving – as are the perks of using it.  According to a recent study by Deloitte, 85 percent of small business owners say that technology has helped in ensuring their business success. Out of 1000 participants interviewed, 99 percent of them use at least one digital tool in their daily business operations, proving just how popular the adoption of technology has become. The shift comes with a good reason too. Businesses that have higher use of digital and technological tools are five times more likely to reach new customers beyond their local market, while  small businesses are prepared for website breaches and cyber attacks. From increased productivity to better forecasting for market changes, the use of technology can help your small business prepare for and adapt to the constantly changing world of business.
Updated Office Use Software Increases The Need To Keep Employee Training Current 
The average company spends $1,252 on employee training annually. With the budgets for workplace learning increasing this year, businesses are realizing the need to keep their employees well trained and up to date. The use of technology in your business helps your business achieve that, along with improved employee productivity. Specific business function software such as Xero or current trends in business software like the use of artificial intelligence, means businesses need to train their employees on how to effectively use these tools.
By giving your employees the knowledge to make the best use of the current business software, you are not only enhancing their value to your business operations, but you are also  increasing the ROI per employee. Better trained employees with up to date skills also mean your business benefits from a workforce with skills that apply to the current market – skills that can help your business identify, navigate and thrive on current and future market challenges.
Business Forecasting Software Means Business Scenario Planning Has Become More Accurate
Business forecasting software such as Scoro, Float and GIDE also allow small businesses to improve their readiness for future scenarios like  coping with the downturn of sales or loss of income. With the help of analytics and forecasting features, businesses can improve their budgeting, production, labor and product ordering forecasting. Coupled with  time tracking software, business owners are better able to reduce operational inefficiencies and allocate financial and human resources according to demand. As a bonus, forecasting software can be a cost-efficient addition to the time and expense tracking for small businesses. With a clearer and more accurate picture of future trends and better scheduling of business resources, profitability and business goals stand a higher chance of being achieved.
Technology Now Allows For Greater And More Personalized Customer Service
Customer service continues to reign as a top determinant in business success and longevity. However, with technology drastically changing the face of customer service, it is now imperative that businesses embrace its use to provide the best customer service experience. According to  Microsoft’s State of Global Customer Service Report, 96 percent of customers say that customer service experience impacts their brand loyalty. Also, 83 percent of companies say customer service is important in achieving both customer satisfaction and increasing business revenue. Over 70 percent of businesses with good customer service perform better financially than their counterparts.
A key takeaway from the use of technology in customer service has been the improvement of customer interactions by providing real-time consultations and increased communication methods. Technology also provides a cost-efficient way of providing personalized customer service – a demand that is high on the list for consumers today. Businesses can use customer relationship management software like Salesforce, HubSpot and Nutshell to streamline their sales and craft email campaigns targeted to changing consumer trends.
The impact of technology on the workplace and business world is undeniable. From helping small businesses improve their interaction with customers to reducing cost inefficiencies, the use of technology in your small business can not only improve your present, but ensure you can adapt to the future too.
Related Posts

How Technology is Transforming the Business World

October 8, 2020

October 8, 2020

Have you ever wondered how you could make your business more exciting? Technology is transforming the way we live our...

5 Essential Tips to Stay Organized While Working from Home

July 30, 2020

July 30, 2020

Are you on top of your game while working from home? If you’re not sure, the answer is probably no....

India can be the next Silicon Valley – Here’s why and how

May 7, 2020

May 7, 2020

India is a country that has a special place in the world with many characteristics. It is the second-most populous...

A Brief Guide to SEO

September 23, 2020

September 23, 2020

Ahh, search engine optimization. Simply put, the practice of search engine optimization could be what takes your struggling business to...

Steps to Take to Convert Videos on YouTube to MP3

July 30, 2020

July 30, 2020

Did you know you can download and convert YouTube videos to MP3 legally? It’s definitely possible. All you have to...

The Recording Wall – Step To return With Interactive Technology

March 1, 2020

March 1, 2020

Previously, companies displayed pertinent information to consumers using what is known an information wall. The information wall would be a...

Accept Donations and Gifts Using the iPad – Using Cutting-Edge Technology to provide

March 7, 2020

March 7, 2020

The iPad may be the bold leader inside a new group of digital camera that’s beginning to emerge which is...

The fail-fast approach to innovation in fintech

June 28, 2020

June 28, 2020

Finance is an arena where small startups are increasingly competing with established megabrands, and winning. How are small fintech companies...

Why Should You Insure Your Car?

June 19, 2020

June 19, 2020

Car insurance is very crucial. Not only does it protect your car in case of an accident, but it also...

Essentials for any live chat service

December 7, 2020

December 7, 2020

Must-have features for live chatting system 2020 has been a confusing year, to say the least. Everything around is changing...

Understanding the Market to Act Accordingly Smart 

July 14, 2020

July 14, 2020

Signing up for company incorporation is one of the best things as an entrepreneur you could do at first. Every...

6 Website Features That’ll Improve Your User Experience

January 25, 2021

January 25, 2021

A brand new year means it is time to improve your business, and you should start with your website design....

Buy Real Instagram Likes For Your Account For Getting A Great Boost!

April 23, 2020

April 23, 2020

Instagram is considered as the most advanced social networking platform in the world that allows the people to create an...

Where Did Bar code Technology Originate?

March 3, 2020

March 3, 2020

The first predecessor to bar code technology originated from 1932 in the Harvard College Graduate School of economic Administration. Wallace...

6 Body Gesture Emojis And When To Use Them

October 28, 2020

October 28, 2020

When we are far from our friends and loved ones, we often feel lonely, depressed, and have an anxiety attack....

Comments
Leave a Reply

Your email address will not be published. Required fields are marked *