August 11, 2022 A Technology Blog

Job Opening for Sr. Quality Assurance Engineer, Alexa Voice Service in Services LLC (Bellevue, WA)

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Job Category : Engineering
Company Name: Services LLC
Position Name: Sr. Quality Assurance Engineer, Alexa Voice Service
Location : Bellevue, WA
Job Description : 6+ year of experience working as a Quality Assurance Engineer Experience in manual testing Experience in automation testing Experience testing features in SW or HW products . Excellent communication skills to lead meetings and drive alignments across teams. . Excel in navigating ambiguities when working on greenfield projects Job summary Interested in Amazon Alexa and the future of voice-powered connected devices? Want to be part of a growing team in the Alexa Voice Service (AVS) team? Come to join us! We are looking for an experienced Quality Assurance Engineer who is passionate about product CX, relentless in finding the causes for user frictions, and strives for excellence. You will work with global teams and partner with the world’s leading device makers on products ranging from Wearables to Smart Screens & TVs to deliver the most engaging and delightful Alexa experience on the devices. You will be part of a team with product and program managers, partnering with global product and operation teams to learn industry-first interaction paradigms, understand product MLPs, dive deep to identify customer pain points, decide test strategy and define test solutions, and be inventive to design the most effective and scalable test methodologies that can be efficiently executed globally. You must be responsive, an excellent communicator, flexible, and you have the influencing skills to be successful in an open, collaborative environment of diverse peers, partners, and stakeholders. You have a strong bias for action and you are known for insisting on the highest standards.. Key job responsibilities In this role, you will Decide test strategy and define test solutions, and influence test approaches of related teams. Develop harness and tests using internal and open-source tools & infrastructure Work with product team to understand the product MLP features and design test scenarios to discover user frictions. Work with Solution Engineers, Architects, Technical Program Managers, Partner Managers, and Test team to understand the overall technical architecture and how each feature is implemented. Guide operation team to execute tests and improve efficiency. Own process improvement in test capability and capacity Interpret and report testing results, lead bug triage and communicate findings in meetings and reports, and be a vocal proponent for quality, while showing excellent judgment. Need to have hunger of continuously searching for better and more efficient solutions, and an instinct for continuous invention and innovation. Escalates effectively. Able to find a path forward in difficult situations. Make trade-offs between short-term needs vs. long-term needs. Conduct hands-on testing to understand how tests are performed, but it will not be a daily task. Master’s degree in Computer Science, Computer Engineering, Electrical Engineering or equivalent Demonstrated expertise in black/white/grey box testing methodologies, experience with standard QA and development tools Highly methodical test discipline, applicable to all product UI Hands-on experience in testing Linux/Android-based devices Deep understanding of QA tool development chains and environments. Hands-on experience in Test Rail, JIRA. Experience coding and scripting in python/perl/BASH Experience in audio/acoustics, psycho-acoustics, signal processing, sound reproduction and speech recognition Excellent judgment in making launch readiness decisions Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
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