Job Opening for Program Manager, Transportation Initiatives in Amazon.com Services LLC (Arlington, VA)

Job summary
The position has the option to be located in Nashville TN or Arlington VA.

Amazon is seeking a candidate to identify, develop and integrate innovative solutions and programs that lead to improvements that redefine the standards for customer experience in our North American transportation network. Amazon transportation encompasses all of the operations that deliver shipments from our fulfillment centers and third party locations to customers worldwide.

As a Program Manager on the Transportation Initiatives Team, you will focus on delivering a medium-term planning to be used by all Transportation Stakeholders across the North American transportation network.

Key job responsibilities

Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations
Work directly with external providers, customers, and partner teams to craft and deliver scalable solutions
Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery
Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate
Influence design and development of strategic processes
Work with program managers and business leaders to communicate and impact critical business initiatives
Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions
Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence
Master’s Degree in Industrial Engineering, Logistics, Supply Chain, Operations Research, MBA or related field
Organizational skills with keen attention to detail
Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions
High level familiarity with data mining or machine learning
Experience developing forecasting models
Experience working with multiple stakeholders and driving consensus
Ability to work independently in a fast-paced and rapidly changing environment
Strong written and oral communication skills

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.