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|Job Category :
||Field Engineer II -Field Service Technician
||Cincinnati, OH 45238
|Job Description :
||Field Service TechnicianFull Time Positions include overtime, pay for travel and overnight stays, health insurance, dental & vision and 401kAll new hires will train and achieve two Certifications within 90 days of hire – CCT Data Center and CCT Route/SwitchCompany Vehicle ProvidedDaily Health & Wellness assessments, PPE and personal sanitizer is providedOverview: Acuative, the nation’s leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network based hardware.*Primary Duties and Responsibilities*The position involves a variety of tasks including but not limited to:Installation and maintenance of networking hardware including routers, switches, and WAP’sInstallation and maintenance of telephony equipment and circuitsHardware break/fix support for Cisco UCS servers and Nexus switching equipmentInstallation and support of retail technology systems – POS, Digital Signage, and Video Surveillance SystemsCircuit extensions and structured cablingSite surveys and site auditsMaintain company vehicle, inventory, and tools to departmental standardsAccurately and timely submission of all job-related documents and deliverables*Preferred Qualifications*Candidates should possess many of the following KSAs:Working knowledge of networking hardware and topologiesFamiliarity with Cisco networking products and interfacing through Cisco CLIUnderstanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting supportKnowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or serversPhysical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipmentAbility to provide configuration support for a variety of technology platforms through console and remote applicationsExperience with LEC circuit identification and extensionsFamiliarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environmentsAbility to operate basic power tools – drills, saws, etc.Work on ladders and lifts where requiredWorking knowledge of Microsoft Office applications (Excel & Word).Ability to follow detailed job documentsMust be willing to travel within assigned region to meet customer SLAsOn-call, after hours, and weekend work may be requiredMust possess a valid drivers’ license with good driving record*Education & Certifications: *Associates degree in Information Technology or equivalent experienceCompTIA, Cisco, Cabling, and PBX system certifications a plus!Selected candidates will be required to attend a one week hardware training course at our Global Technology Center in Strongsville, OHSelected candidates must obtain Cisco CCT Route/Switch and CCT Data Center certifications within 90 days of employment at AcuativeJob Type: Full-time
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